Who Are We?
Fraudulent warranty claims cost our automotive parts industry hundreds of millions of dollars annually. “Check the Part” has been started by industry experts to help address these fraudulent claims by encouraging Parts Pro’s to simply open the box and visually inspect returns. Most other industries have already standardized this practice as an effective deterrence. As auto parts become more expensive, it is now important to work together to end fraudulent returns.
Why Are We Doing This?
$18B
US retailers lose between $18 Billion to $24 Billion annually to returns.
$870M
Cost of fraudulent warranty claims cost auto parts stores every year.
22.6%
Of all Auto Parts sold are returned, the aftermarket has a higher return rate than any other industry.
53%
Of warranty returns were either brand new or not that manufacturer’s product. (Parts were from a competitor or the OEM Part)
How Can You Help?
What to do
Most of these fraudulent returns can be recognized & stopped by following these simple steps.
What to know
Staying informed on fraudulent scams, and knowing what to look for when checking the part will go a long way in stopping these claims.
What to report
When you think you been had in a fraudulent return, let us know. Or, share an example of fraud prevention.
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